Polite. Persistent. TCPA compliant.
Recover what you are owed without torching the relationship. Your collections worker follows up on every open balance with the right tone, the right timing, and full regulatory compliance. Built for our own business first — because after 27 years in the industry, we know unpaid invoices are a cash flow problem, not a customer problem.
What your collections worker handles.
Every aging bucket covered. Every touchpoint tracked. Every call compliant.
Payment Reminders
Friendly, consistent call cadences timed to your aging schedule. Day 7, day 14, day 30 — each touchpoint gets the right tone and the right message. No awkward scripts.
SMS Nudges
A quick text with the balance and a pay link gets results faster than a voicemail. Automated text sequences run alongside calls to maximize contact rates.
Payment Link Delivery
Make it easy to pay. Your worker sends a secure payment link via text or email right on the call. The customer taps, pays, and you both move on.
Escalation Workflows
Accounts that need a human touch get flagged and routed to your internal team with full call history, notes, and recommended next steps. Nothing falls off the radar.
Compliance Guardrails
TCPA call-time windows, opt-out handling, and do-not-call list checks are built in — not bolted on. Every call is logged and auditable. No compliance surprises.
Reporting
Recovery rate, contact rate, promise-to-pay conversion, average days-to-collect — all tracked in real time. Know what is working and where accounts are stalling.
Firm, not hostile. Consistent, not annoying.
Most outstanding balances are not malicious — they are just forgotten. A polite nudge with a payment link does more than a threatening letter. Your worker knows the difference.
Friendly reminder
Day 7 past due. A quick call or text with the balance, due date, and a one-tap payment link. Most accounts resolve here.
Persistent follow-up
Day 14–30. A cadence of calls and texts, each with a slightly firmer tone. Payment plans offered when appropriate.
Escalation
Day 30+. Accounts that need human attention get flagged with full history. Your team picks up where the worker left off.
Buy minutes, not employees.
Your collections worker follows up on every dollar, never misses a call window, and never calls out sick. Go live in 72 hours.