Operations
The machine that actually runs the business.
Process design, SOPs, vendor management, procurement, facilities, safety, and the long tail of "someone needs to own this".
Every job, one worker away.
Click any role below to see the worker's full resume, what they do every day, and the starting price. We provision them on your stack in under 48 hours.
Operations Manager
Watches throughput, surfaces bottlenecks, and drives weekly ops reviews.
- Weekly ops scorecard
- SLA + SLO tracking
- Process bottleneck triage
Business Analyst
Maps current-state, designs future-state, writes the SOP.
- Process mapping + flowcharts
- Requirements gathering
- SOP authoring
Project Manager
Scopes, schedules, and herds everyone to the deadline.
- Scope + milestone planning
- Risk + issue log management
- Stakeholder status reports
Program Manager
Coordinates multiple projects toward one outcome.
- Cross-project roadmap
- Resource + capacity planning
- Portfolio reporting
Procurement Specialist
Sourcing, RFQs, and vendor selection with a paper trail.
- RFQ creation + distribution
- Vendor scorecard + evaluation
- Savings tracking
Vendor Manager
Onboarding, SLA monitoring, and the quarterly vendor review.
- Vendor onboarding + due diligence
- SLA compliance monitoring
- Quarterly vendor reviews
Supply Chain Coordinator
Orders, inventory, and ETA updates — nothing falls through.
- Inventory level monitoring
- PO + ASN tracking
- Carrier + freight coordination
Inventory Coordinator
Cycle counts, reconciliations, and the truth behind your warehouse.
- Cycle count scheduling
- Variance investigation
- Reorder-point maintenance
Facilities Coordinator
Tickets, work orders, and the building that keeps running.
- Maintenance request triage
- Vendor + contractor dispatch
- Preventive maintenance calendar
Safety / EHS Coordinator
OSHA logs, incident reports, and the training everyone forgets.
- OSHA 300 log maintenance
- Incident intake + investigation
- Safety training scheduling
Quality Analyst
Calls, tickets, and work samples scored against your rubric.
- QA call + ticket scoring
- Calibration sessions
- Coaching notes for managers